Return & Refund Policy

We stand behind the products we sell. If your purchase is not the right fit, contact us and we will help.

Our Promise

Supplements: 60-day money-back guarantee, measured from the delivery date. Opened, used, and empty bottles are eligible.

Red Light Pad Device: 30-day satisfaction guarantee, plus a 1-year limited warranty against manufacturing defects.

Supplements — 60-Day Money-Back Guarantee

If you are not satisfied with a supplement purchased directly from Stellar Secret, you may request a refund within 60 days of delivery. You do not need to return a sealed, untouched bottle; opened, used, and empty bottles are eligible.

How to Start a Supplement Return

1. Sign in at www.shopstellarsecret.com/account or email support@shopstellarsecret.com.
2. Include your order number and the product you would like to return.
3. Wait for return instructions before sending anything back.

Red Light Pad — 30-Day Satisfaction Guarantee

You may request a return within 30 days of delivery. Please return the device with its included components in reasonable condition. The 1-year limited warranty covers manufacturing defects and does not cover damage caused by misuse, accidents, unauthorized modification, or normal wear and tear.

Damaged, Defective, or Incorrect Orders

Please contact support@shopstellarsecret.com as soon as possible with your order number and photos, when applicable. We will review the issue and provide the appropriate replacement, return, or refund instructions.

Subscriptions

You can manage or cancel a subscription before its next order is processed at www.shopstellarsecret.com/account. Once a subscription order has been processed or shipped, we may not be able to stop the shipment, but eligible products remain covered by the return policy above.

Bundles and Promotional Purchases

For bundles or discounted purchases, contact us before returning an item. Any approved refund will reflect the discounts applied to the original order and the items returned.

Refunds

After we receive and review an eligible return, we will notify you of the outcome. Approved refunds are issued to the original payment method. Your bank or card issuer may need additional time to post the credit.

Original shipping charges and expedited shipping fees are not refundable unless the order was damaged, defective, or incorrect.

Questions

Email support@shopstellarsecret.com. The current version of this policy is available at www.shopstellarsecret.com/policies/refund-policy.

Last updated: August 24, 2026