Terms of service

TERMS OF SERVICE

Last updated: May 25, 2026

OVERVIEW

This website is operated by Stellar Story LLC. Throughout the site, the terms “we,” “us,” and “our” refer to Stellar Secret, the online store and brand operated by Stellar Story LLC.

By visiting our website, purchasing something from us, or using any part of our online store, you agree to be bound by these Terms of Service, including any additional terms, conditions, policies, and notices referenced here or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. If you do not agree to these Terms, you may not access the website or use our services.

Our store is hosted on Shopify Inc., which provides the online e-commerce platform that allows us to sell our products and services to you.

1. ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority and have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose, and you may not violate any laws in your jurisdiction, including but not limited to copyright laws, consumer protection laws, and laws related to health products or dietary supplements.

You must not transmit any worms, viruses, malware, or any destructive code.

A breach or violation of any of these Terms may result in immediate termination of your access to our services.

2. GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time, to the extent permitted by law.

You understand that your content, excluding payment information, may be transferred unencrypted and may involve transmissions over various networks or changes to conform and adapt to technical requirements of connecting networks or devices.

Credit card and payment information is always encrypted during transfer over networks.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website, products, services, content, or access to the website without our express written permission.

The headings used in these Terms are included for convenience only and do not limit or otherwise affect these Terms.

3. ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

We work to provide accurate and current information on our website. However, we do not guarantee that all information made available on this site is accurate, complete, reliable, current, or error-free.

The material on this site is provided for general information only and should not be relied upon as the sole basis for making decisions. Any reliance on the material on this site is at your own risk.

We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site unless required by law.

4. PRODUCTS AND SERVICES

Certain products or services may be available exclusively online through our website. These products or services may have limited quantities and are subject to return or exchange only according to our Refund Policy.

We have made reasonable efforts to display product images, colors, packaging, and descriptions as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual color, appearance, or packaging of the products.

We reserve the right, but are not obligated, to limit the sales of our products or services to any person, geographic region, or jurisdiction. We may exercise this right on a case-by-case basis.

We reserve the right to limit the quantities of any products or services that we offer.

All product descriptions, pricing, promotions, and availability are subject to change at any time without notice, at our sole discretion.

We reserve the right to discontinue any product at any time.

5. DIETARY SUPPLEMENT AND WELLNESS PRODUCT DISCLAIMER

Products sold by Stellar Secret may include dietary supplements, wellness products, and general wellness devices.

The information on our website is provided for general wellness and educational purposes only. It is not intended to be medical advice and should not be used as a substitute for advice from a physician or other qualified healthcare professional.

Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration. Our products are not intended to diagnose, treat, cure, or prevent any disease.

You should consult your healthcare provider before using any dietary supplement or wellness product, especially if you are pregnant, nursing, taking medication, have a medical condition, are planning surgery, or have concerns about whether a product is appropriate for you.

Individual results may vary. Product benefits, timing, and experiences may differ from person to person.

6. PRODUCT USE AND SAFETY

You agree to use all products according to the directions, warnings, and instructions provided on the product label, packaging, inserts, and our website.

You are responsible for reviewing all ingredients, supplement facts, usage directions, warnings, and allergen information before purchasing or using any product.

Do not use any product if the safety seal is broken, missing, or damaged.

Keep all supplements and wellness products out of reach of children.

If you experience any adverse reaction, discontinue use and consult a healthcare professional.

7. ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us.

We may, in our sole discretion, limit or cancel quantities purchased per person, per household, per account, per payment method, or per order.

These restrictions may include orders placed by or under the same customer account, the same credit card, the same billing address, or the same shipping address.

If we make a change to or cancel an order, we may attempt to notify you by contacting the email address, billing address, or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate purchase and account information for all purchases made through our store.

You agree to promptly update your account and other information, including your email address, shipping address, billing address, and payment information, so we can complete your transactions and contact you as needed.

8. PRICING, PAYMENT, AND PROMOTIONS

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any product, promotion, discount, bundle, subscription, or service at any time without notice.

We are not liable to you or any third party for any price change, suspension, discontinuance, typographical error, or promotional error.

Discount codes, coupons, and promotional offers may be subject to additional terms, expiration dates, product exclusions, and usage limits.

We reserve the right to cancel or refuse any order that appears to involve fraud, unauthorized resale, abuse of promotions, pricing errors, or violation of these Terms.

9. SHIPPING, DELIVERY, AND RISK OF LOSS

Shipping times, delivery estimates, and carrier services are provided for convenience and are not guaranteed unless expressly stated.

Once an order is shipped, delivery timing may be affected by the carrier, weather, holidays, supply chain delays, customs processes, incorrect addresses, or other events outside our control.

Risk of loss and title for products purchased from us pass to you upon our delivery of the items to the shipping carrier, unless otherwise required by law.

Please review our Shipping Policy for more information.

10. RETURNS, REFUNDS, AND CANCELLATIONS

Returns, refunds, exchanges, damaged items, missing items, and order cancellations are handled according to our Refund Policy.

Please review our Refund Policy before making a purchase.

We reserve the right to refuse returns or refunds that do not comply with our Refund Policy or that show signs of abuse, misuse, fraud, or violation of these Terms.

11. SUBSCRIPTIONS, AUTO-RENEWALS, AND RECURRING ORDERS

If we offer subscription products or recurring orders, your subscription will continue and automatically renew unless you cancel according to the subscription terms provided at checkout, in your account, or in the applicable subscription policy.

By purchasing a subscription, you authorize us or our payment processor to charge your payment method on a recurring basis according to the subscription plan you selected.

You are responsible for managing, updating, pausing, or canceling your subscription before the next billing date.

Subscription terms, discounts, pricing, and product availability may change, subject to applicable law.

12. THIRD-PARTY TOOLS AND LINKS

We may provide access to third-party tools, apps, payment processors, shipping providers, review platforms, marketing tools, or other third-party services.

We do not monitor or control all third-party tools and are not responsible for their content, accuracy, availability, policies, privacy practices, or performance.

Certain content, products, and services available through our website may include materials from third parties.

Third-party links on our site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy, and we do not warrant and will not have any liability for third-party materials, websites, products, or services.

Your use of third-party tools, websites, or services is at your own risk and subject to the terms and policies of those third parties.

13. USER COMMENTS, REVIEWS, FEEDBACK, AND SUBMISSIONS

If you submit comments, reviews, testimonials, photos, videos, feedback, suggestions, ideas, or other materials to us, whether online, by email, by social media, by review platform, or otherwise, you agree that we may use, edit, copy, publish, distribute, translate, and display such content in any medium, subject to applicable law.

You agree that your submissions will not violate any right of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights.

You agree that your submissions will not contain unlawful, abusive, defamatory, obscene, misleading, false, or harmful material.

We may, but have no obligation to, monitor, edit, or remove content that we determine in our sole discretion to be unlawful, offensive, misleading, harmful, or otherwise objectionable.

14. PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

Please review our Privacy Policy for more information about how we collect, use, disclose, and protect personal information.

15. EMAIL AND SMS MARKETING

By providing your email address or phone number, you may have the option to receive marketing communications from Stellar Secret, subject to your consent where required by law.

You may unsubscribe from marketing emails by using the unsubscribe link included in the email.

If we offer SMS marketing, you may opt out according to the instructions provided in the SMS messages or applicable SMS terms.

Transactional messages related to orders, shipping, account activity, or customer service may still be sent as necessary.

16. PROHIBITED USES

In addition to other prohibitions set forth in these Terms, you are prohibited from using the site or its content:

(a) for any unlawful purpose;
(b) to solicit others to perform or participate in unlawful acts;
(c) to violate any international, federal, state, provincial, or local regulations, rules, laws, or ordinances;
(d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others;
(e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate;
(f) to submit false or misleading information;
(g) to upload or transmit viruses, malware, or any type of malicious code;
(h) to collect or track the personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, scrape, or use automated means to access the site;
(j) for any obscene or immoral purpose;
(k) to interfere with or circumvent the security features of the website or related services;
(l) to resell products in violation of our policies or applicable law;
(m) to make unauthorized health, medical, disease, or drug claims about our products.

We reserve the right to terminate your use of the website or services for violating any prohibited uses.

17. INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos, product names, product descriptions, videos, icons, designs, layout, photographs, and other materials, is owned by or licensed to Stellar Story LLC, operating the Stellar Secret store, unless otherwise stated.

You may not copy, reproduce, modify, distribute, display, publish, sell, license, or exploit any part of the website or its content without our prior written permission.

The names Stellar Secret and related product names, designs, branding, and visual elements may be trademarks, trade names, or proprietary assets of Stellar Story LLC or its affiliates/licensors.

18. DISCLAIMER OF WARRANTIES

We do not guarantee, represent, or warrant that your use of our website or services will be uninterrupted, timely, secure, or error-free.

We do not warrant that the results obtained from the use of the website, products, or services will be accurate, reliable, or suitable for your particular needs.

You agree that from time to time we may remove the website or service for indefinite periods of time or cancel the service at any time, without notice.

The website, products, and services are provided “as is” and “as available,” without any warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement, except as required by law.

19. LIMITATION OF LIABILITY

To the fullest extent permitted by law, Stellar Story LLC, operating the Stellar Secret store, and our owners, officers, directors, employees, contractors, suppliers, service providers, affiliates, agents, and licensors shall not be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, strict liability, negligence, or otherwise, arising from your use of the website, products, or services.

Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.

Nothing in these Terms limits any rights you may have under applicable consumer protection laws.

20. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Stellar Story LLC, operating the Stellar Secret store, and our owners, officers, directors, employees, contractors, suppliers, service providers, affiliates, agents, and licensors from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of:

(a) your breach of these Terms;
(b) your violation of any law or rights of a third party;
(c) your misuse of the website, products, or services;
(d) your submissions, reviews, comments, or content;
(e) your unauthorized resale, marketing, or representation of our products.

21. SEVERABILITY

If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed severed from these Terms, and such determination shall not affect the validity and enforceability of the remaining provisions.

22. TERMINATION

These Terms are effective unless and until terminated by either you or us.

You may terminate these Terms at any time by ceasing to use our website and services.

We may terminate these Terms or suspend your access at any time without notice if we determine that you have violated these Terms or applicable law.

The obligations and liabilities incurred before the termination date shall survive termination of these Terms.

23. ENTIRE AGREEMENT

These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies posted on our website, constitute the entire agreement between you and us regarding your use of the website and purchase of products or services from Stellar Secret.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

24. GOVERNING LAW

These Terms of Service and any separate agreements under which we provide products or services shall be governed by and construed in accordance with the laws of the State of New Jersey, United States, without regard to conflict of law principles.

25. DISPUTES

If you have a concern or dispute, please contact us first at support@shopstellarsecret.com so we can try to resolve the matter informally.

Any dispute arising out of or relating to these Terms, the website, or purchases from Stellar Secret shall be handled in accordance with applicable law and the governing law stated above.

26. CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check this page periodically for changes.

Your continued use of or access to our website after any changes are posted constitutes acceptance of those changes.

27. CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

Stellar Secret
Operated by Stellar Story LLC
Email: support@shopstellarsecret.com

Business Address:
1605 John Street, #303
Fort Lee, NJ 07024